Received the new hose Thursday. Installed it Friday. Perfect 110% Thank you for your help. Burgers on the grill Saturday for lunch...
Thanks again Joe
Dear Calore folks,
I don't know if the Josh of this email chain is the same Josh that helped me over the phone yesterday, but I want to report some EXCELLENT CUSTOMER SERVICE!!! He was quick to call me back and so wonderful on the phone. He helped me get the RIGHT product and size and was able to help improve the quality of my purchase as well as keep me from ordering more than I needed (saving me a couple hundred dollars!). What a champ. Then to top it off, I asked at the end about how long it would take for the order to arrive. He asked "Katherine, when do you need it?" I said that this Friday would be ideal, but I didn't expect that could be done. He said "Let me see what I can do." Within an hour of our conversation, I had an email notice of a UPS delivery that should arrive on Friday from Calore!! UNBELIEVABLE SERVICE!! THANK YOU SOOOOOOO MUCH. Now I can grill for my company on Saturday night. I am thrilled! You made my month!!
Excellent Customer Service – Saved me $$$
There have been a number of threads about converting BBQs to run off the RV propane tanks. Most questions center around which fittings to buy, where to buy, and how to remove the BBQ regulator.
I'm starting a new thread because I just purchased the fittings I need from Calore Equipment and wanted to share some information. (Their site: www.caloreequipment.com )
First, the customer service has been excellent. I've had a number of questions and they've been answered quickly and accurately. Not only that, when I corresponded with a senior member of the management team about obtaining a 1/8" fitting for the Weber Q, he immediately recognized that folks with that BBQ could use a 1/8" fitting and put one into production.
Second, they have the fittings you need. To save people time, I'll list what I bought with part numbers:
1. #401153 1/8" MNPT - 250 Male quick disconnect (for the Weber Q...this is the fitting newly in production...so you no longer have to step down from a 1/4" fitting!)
2. #104052 Female quick disconnect and ball valve assembly (this is to put on the RV. For safety, I'd recommend using a valve...either integrated as I did or get a separate valve)
3. #100395-120 10' RV dual quick disconnect hose (to connect RV to BBQ)
4. #302004 Dust cap plug (to cover the fitting on the BBQ when not in use)
5. #302005 Dust cap socket (to cover the fitting on the RV when not in use...turns out you don't need this as part 104052 comes with a dust cap)
If you're measuring fittings, this is a great resource:
I haven't made this modification yet. I still need to go to my trailer and figure out which fittings I need to attach the female QD/valve assembly to the existing plumbing. Those fittings should be available locally and will vary depending on your RV (...mine has a hard gas line running down the length of the trailer to the water heater in the rear...I'm going to tap into that line where it branches off to feed the water heater, stove, or heater).
In terms of cost, with shipping I spent $95 and will likely spend another $5-10. I can buy a lot of little propane bottles for that amount of money. For me, it's about the convenience of not having to stock up on propane. I figure if my trailer manufacturer offered a "BBQ quick disconnect fitting with 10' hose" for $100, I would have checked that box without thinking about it.
The person who helped me at Calore asked me to send photos of the installation so they can use them to help others making this modification. I'll also post them here once this project is finished.
J Richard – Weber Q Retrofit rv.net
I can't say thanks enough for the great customer service that I received from Ren and your company. I needed to put a Sturgi-Stay set-up on my Class B RV but was unable to use the normal one due to extreme tight quarters. Ren asked for the dimensions that I had available and customer made a Sturgi-Stay kit to accommodate my RV. I wish every company I had to deal with had the same customer service!!!! Thanks Again!!!